Overview
Welcome to the article on Progressive Insurance. The company Progressive Insurance was founded in 1937. With its headquarter in Vienna, Austria, this company is specialised in Marine Insurance. The Firm has over 290 employees and 3400-3500 customers. The Owner of the company is William Rivera, while, the CEO is Michelle Carter.
In our ranking system, we put this corporation as Number 25. The Firm Progressive Insurance enjoys the revenue of approx $20,930,000. Having few pros of – Liberal repayment rates and Reliable repayment preparation claims, the corporation also have few cons like – Not enough clients back while preparing claims and Inadequate customer support for claims preparation.
| Company Name | Progressive Insurance |
| Founded Year | 1937 |
| Headquarters | Vienna, Austria |
| Type | Insurance |
| Products | Marine Insurance |
| Employees | 290 |
| Customers | 3400-3500 |
| Chairman | William Rivera |
| CEO | Michelle Carter |
| Revenue | $20,930,000 |
| MoneyMics Ranking | 25 |
| Key People | William Rivera (Chairman) |
| Contact number | N/A. Kindly check Progressive Insurance website or Social media page |
| Address | Check Progressive Insurance official Website and SM Page for getting their original updated Address |
| Instagram Page | Instagram Link – Progressive Insurance |
| LinkedIn Page | LinkedIn Link – Progressive Insurance |
Features Table
| Criteria | Overall Rating (Out of 100) | Monthly Rating (Out of 10) |
| Responsiveness | 79 | 3.8 |
| Knowledgeability | 44 | 6.2 |
| Friendliness | 68 | 1.9 |
| Communication Skills | 57 | 6.3 |
| Resolution Time | 37 | 4.7 |
| Accessibility | 76 | 3 |
| Empathy | 62 | 5.4 |
| Availability | 16 | 6.9 |
| Problem-Solving Skills | 16 | 1.8 |
| Transparency | 49 | 2.3 |
| Proactive Support | 73 | 8.7 |
| Follow-Up | 51 | 3.7 |
| Multichannel Support | 25 | 6 |
| Customer Feedback | 60 | 6.4 |
| Training and Development | 58 | 2.1 |
| Escalation Process | 34 | 3.1 |
| Customer Satisfaction | 79 | 5.3 |
| Accessibility of Resources | 33 | 2.1 |
| Resolution Effectiveness | 71 | 3 |
| Flexibility | 14 | 8.8 |
Pros and Cons
Credit – MoneyMics
| Pros 1 | Liberal repayment rates |
| Pros 2 | Reliable repayment preparation claims |
| Pros 3 | Quick reimbursement of claims |
| Pros 4 | Provoke repayment of secured costs for peace of intellect |
| Cons 1 | Limited repayment of secured expenses. |
| Cons 2 | Delay in repayment of guarantee fees |
| Cons 3 | Missing customer refund during claim processing |
| Cons 4 | Lack of help and guidance in claims processing |
| Pros 5 | Productive claims preparing for opportune reimbursements |
| Pros 6 | Timely repayment of secured expenses. |
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Verdict Table
| Criteria | Overall Rating (Out of 100) | Monthly Rating (Out of 10) |
| Talent | 78 | 8.5 |
| Versatility | 23 | 1.8 |
| Impact on Industry | 45 | 6.4 |
| Public Image | 32 | 4.6 |
| Policy Options | 75 | 3.7 |
| Financial Strength | 58 | 7.2 |
| Discounts & Rewards | 83 | 6.9 |
| Flexibility | 62 | 3.4 |
| Accessibility | 62 | 3 |
| Reputation | 30 | 3.8 |
| Innovation | 54 | 6.8 |
| Transparency | 61 | 3.3 |
| Communication | 28 | 2.3 |
| Renewal Process | 52 | 2.6 |
| Global Coverage | 22 | 7.1 |
| Educational Resources | 26 | 3.8 |
| Responsiveness | 74 | 5.5 |
| Digital Security | 32 | 3.9 |
| Additional Service | 42 | 2 |
| Legacy | 14 | 8.2 |
Few Customer Reviews
Editors Choice Rating by category
| Category | Rating |
| Diversity and Inclusion | 2.4 |
| Culture and Values | 5.7 |
| Work/Life Balance | 5 |
| Career Opportunities | 4.3 |
| Senior Management | 6.9 |
FAQ
Credit – MoneyMics
How many employees working in Progressive Insurance?
290
Who is CEO of Progressive Insurance?
Michelle Carter
Which was the best Pros of Progressive Insurance?
Liberal repayment rates
What’s the biggest cons of Progressive Insurance?
Limited repayment of secured expenses.
How would you rate Progressive Insurance?(out of 100)
68
Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.