Overview
Welcome to the article on Usps Retail Ground Insurance. The company Usps Retail Ground Insurance was founded in 1952. With its headquarter in Mexico City, Mexico, this company is specialised in Inland Marine Insurance. The Firm has over 470 employees and 5200-5300 customers. The Owner of the company is Jeremy Cook, while, the CEO is Kelly Thomas.
In our ranking system, we put this corporation as Number 43. The Firm Usps Retail Ground Insurance enjoys the revenue of approx $32,900,000. Having few pros of – Fast reaction to client request and Handle customer questions and concerns effectively, the corporation also have few cons like – Need for support and direction during claims processing and Back and forth is required in the middle of the plate holder.
| Company Name | Usps Retail Ground Insurance |
| Founded Year | 1952 |
| Headquarters | Mexico City, Mexico |
| Type | Insurance |
| Products | Inland Marine Insurance |
| Employees | 470 |
| Customers | 5200-5300 |
| Chairman | Jeremy Cook |
| CEO | Kelly Thomas |
| Revenue | $32,900,000 |
| MoneyMics Ranking | 43 |
| Key People | Jeremy Cook (Chairman) |
| Contact number | N/A. Kindly check Usps Retail Ground Insurance website or Social media page |
| Address | Check Usps Retail Ground Insurance official Website and SM Page for getting their original updated Address |
| Instagram Page | Instagram Link – Usps Retail Ground Insurance |
| LinkedIn Page | LinkedIn Link – Usps Retail Ground Insurance |
Features Table
| Criteria | Overall Rating (Out of 100) | Monthly Rating (Out of 10) |
| Responsiveness | 68 | 9.3 |
| Knowledgeability | 32 | 8.6 |
| Friendliness | 35 | 9.5 |
| Communication Skills | 53 | 4.9 |
| Resolution Time | 84 | 8.4 |
| Accessibility | 19 | 6.8 |
| Empathy | 40 | 4.3 |
| Availability | 46 | 6 |
| Problem-Solving Skills | 37 | 9.3 |
| Transparency | 87 | 7.6 |
| Proactive Support | 32 | 6.6 |
| Follow-Up | 39 | 3.3 |
| Multichannel Support | 91 | 4.9 |
| Customer Feedback | 88 | 4.8 |
| Training and Development | 61 | 3.8 |
| Escalation Process | 58 | 5.2 |
| Customer Satisfaction | 92 | 7.6 |
| Accessibility of Resources | 57 | 8 |
| Resolution Effectiveness | 18 | 7.5 |
| Flexibility | 54 | 2.8 |
Pros and Cons
Credit – MoneyMics
| Pros 1 | Fast reaction to client request |
| Pros 2 | Handle customer questions and concerns effectively |
| Pros 3 | Multi-language support for different customers |
| Pros 4 | Multilingual bolster to serve different client base |
| Cons 1 | Dialect barriers for non-English speakers. |
| Cons 2 | Dialect barriers in non-English speaking countries |
| Cons 3 | Need help processing claim |
| Cons 4 | Support and guidance needed in claim processing |
| Pros 5 | Multilingual help for assorted clientele |
| Pros 6 | Multilingual assistance for a diverse customer base. |
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Verdict Table
| Criteria | Overall Rating (Out of 100) | Monthly Rating (Out of 10) |
| Talent | 91 | 9.5 |
| Versatility | 13 | 7.6 |
| Impact on Industry | 33 | 2.2 |
| Public Image | 46 | 6.5 |
| Policy Options | 71 | 7.8 |
| Financial Strength | 87 | 5.6 |
| Discounts & Rewards | 49 | 3.7 |
| Flexibility | 28 | 8.7 |
| Accessibility | 29 | 3.2 |
| Reputation | 79 | 2.7 |
| Innovation | 36 | 7.7 |
| Transparency | 71 | 2.9 |
| Communication | 64 | 8.9 |
| Renewal Process | 86 | 7.5 |
| Global Coverage | 66 | 9.3 |
| Educational Resources | 36 | 2.7 |
| Responsiveness | 16 | 9.5 |
| Digital Security | 14 | 7.1 |
| Additional Service | 89 | 7.4 |
| Legacy | 26 | 3.3 |
Few Customer Reviews
Editors Choice Rating by category
| Category | Rating |
| Diversity and Inclusion | 8.3 |
| Culture and Values | 8.5 |
| Work/Life Balance | 6.3 |
| Career Opportunities | 6.9 |
| Senior Management | 2.1 |
FAQ
Credit – MoneyMics
How many employees working in Usps Retail Ground Insurance?
470
Who is CEO of Usps Retail Ground Insurance?
Kelly Thomas
Which was the best Pros of Usps Retail Ground Insurance?
Fast reaction to client request
What’s the biggest cons of Usps Retail Ground Insurance?
Dialect barriers for non-English speakers.
How would you rate Usps Retail Ground Insurance?(out of 100)
95
Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.