Table of Contents
Overview – Moscot Insurance
| Category | Information |
| Name | Moscot Eyewear |
| Founded | 1915 |
| Headquarters | New York, New York, USA |
| Type | Apparel |
| Products | Apparel and Fashion |
| Customers | Over Millions |
| Coverage Area | Global |
| Website | Moscot |
| CEO/Director | Harvey Moscot |
| Revenue | 45M USD/Year |
| Employees | 500-2000 |
| Ranking | Top brand in the category |
| Notable Features | 108 years old brand with global reach |
| Mobile App | No Application yet |
| Community Focus | Global reach |
| Owner Name | Harvey Moscot |
| Insurance Type | Eye |
| Key People | Harvey Moscot, CEO |
| Contact Number | 1.866.667-2687 |
| Address | New York, New York |
| support@moscot.com | |
| Instagram page | |
| N/A | |
| Facebook page |
Does Moscot Take Insurance
Yes, Moscot has facility of Insurance. Moscot is a famous Eyewear related brand who are working for so many years on the global platform.
Our Verdict
| Verdict | Description |
| Complete Coverage | They provide complete coverage to customers looking for Eyewears like Sunglasses and eyeglasses. |
| Brand Reassurance | The reputable brand MOSCOT gives their customers confidence. It makes customers assure about the reliability of their our services. |
| Focus on Speciality | The company has a focus on eyewear related issues. They focus on specific needs of eyeglass and sunglass wearers. |
| Cost | Customers get the benefits of special coverage against the higher premiums |
| Geographic Limitations | They work all over the world. From USA to Uk to India. They don’t have any geographic limitations. |
| Informed Decision | For making any decision, consult directly with MOSCOT for accurate and up to date nformation. |
My experience
| Aspect | Details |
| Insurances Type | It is a type of Specs insurances. |
| Communication | The customer care executives are really nice with their behaviour. I personally had a good experience with it. |
| Documentation | Documents for identification, Policy related documents, Eye Checkup related documents |
| Timeliness | It took me just one day to get my work completed. |
| Customer Support | It’s good. I would give 4.4 out of 5 stars. Their behaviour is good towards their customers. |
| Challenges Faced | Don’t remember any of them. |
| Overall Satisfaction | No issues with the service. I am personally satisfied. |
Pros and Cons
Pros of MOSCOT Insurance:
1. Eyewear Coverage: They even take care of some important eyewear related expenses, such as repairs or replacements.
2. Brand Reliability: They retain the same level of trust and dependability as it has in its eyeglass products. Customers get their work done easier with their insurances.
3. Specialised Coverage: The company is so focused on eyewear that their insurances has specialised coverage custom set to the needs of wearers for glasses and sunglasses.
Cons of MOSCOT Insurance:
1. Limited Scope: They are limited in coverage, as it mainly covers eyewear-related matters. However, customers who want wider coverage can buy elsewhere.
2. Cost: Specialty insurances sometimes costs more than general coverage. Therefore the customers should check prices against other insurers to ensure competitiveness.
3. Availability: Their availability varies according to geographic location, making accessibility an obstacle for prospective customers.
If you’re looking for the most accurate, up-to-date information about their products and whether any of them have changed recently then please feel free to contact MOSCOT directly or check out their official website.
Features
Moscot Insurance is a comprehensive safety net for your favourite eyewear. In greater detail, in addition to accidental damage (for which they will cover repairs or a replacement pair of Moscot eyeglasses), this policy also provides protection for you against some pretty shrewd prospects for loss and theft.
With this comprehensive approach, you can be assured that your eyewear investment is protected, both in function and form. Furthermore, for wearers of prescription lenses the extra feature provided by Moscot Insurance is an extended warranty. They give you extra protection which gives you peace and makes you tension less. It means your eyecare essentials have ongoing backup.
Customer Service
| Aspect | My Rating of 2023 (out of 100) | My rating Overall (out of 10) |
| Responsiveness | 83 out of 100 | 8.1 |
| Knowledgeability | 75 out of 100 | 7.8 |
| Friendliness | 81 out of 100 | 6.7 |
| Communication Skills | 77 out of 100 | 7.1 |
| Resolution Time | 91 out of 100 | 9.4 |
| Accessibility | 91 out of 100 | 8.7 |
| Empathy | 82 out of 100 | 8.1 |
| Availability | 76 out of 100 | 7.9 |
| Problem-Solving Skills | 77 out of 100 | 7.3 |
| Transparency | 94 out of 100 | 9.8 |
| Proactive Support | 91 out of 100 | 9.0 |
| Follow-Up | 97 out of 100 | 9.8 |
| Multichannel Support | 48 out of 100 | 6.1 |
| Customer Feedback | 77 out of 100 | 8.2 |
| Training and Development | 73 out of 100 | 8.1 |
| Escalation Process | 77 out of 100 | 7.7 |
| Customer Satisfaction | 95 out of 100 | 9.4 |
| Accessibility of Resources | 94 out of 100 | 9.6 |
| Resolution Effectiveness | 73 out of 100 | 6.8 |
| Flexibility | 85 out of 100 | 8.3 |
*Made as per our overall research on every aspects
Ratings by category
| Category | Rating |
| Diversity and Inclusion | 4.6 |
| Culture and Values | 4.1 |
| Work/Life Balance | 4.3 |
| Career Opportunities | 3.3 |
| Senior Management | 4.7 |
| Compensation and Benefits | 4.6 |
FAQ
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Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.