Moscot Insurance – Review, Claims, Benefits, Phone number, Customer Service

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Overview – Moscot Insurance

CategoryInformation
NameMoscot Eyewear 
Founded1915
HeadquartersNew York, New York, USA
TypeApparel 
ProductsApparel and Fashion 
CustomersOver Millions 
Coverage AreaGlobal
WebsiteMoscot
CEO/DirectorHarvey Moscot
Revenue45M USD/Year
Employees500-2000
RankingTop brand in the category 
Notable Features108 years old brand with global reach 
Mobile AppNo Application yet
Community FocusGlobal reach
Owner NameHarvey Moscot 
Insurance TypeEye
Key PeopleHarvey Moscot, CEO
Contact Number1.866.667-2687
AddressNew York, New York 
Emailsupport@moscot.com
InstagramInstagram page
LinkedInN/A
FacebookFacebook page 
Introduction Table

Does Moscot Take Insurance

Yes, Moscot has facility of Insurance. Moscot is a famous Eyewear related brand who are working for so many years on the global platform.

Our Verdict 

Moscot Insurance Verdict Table
Our Verdict
VerdictDescription
Complete CoverageThey provide complete coverage to customers looking for Eyewears like Sunglasses and eyeglasses.
Brand ReassuranceThe reputable brand MOSCOT gives their customers confidence.  It makes customers assure about the reliability of their our services.
Focus on Speciality The company has a focus on eyewear related issues. They focus on specific needs of eyeglass and sunglass wearers.
Cost Customers get the benefits of special coverage against the higher premiums
Geographic LimitationsThey work all over the world. From USA to Uk to India. They don’t have any geographic limitations.
Informed DecisionFor making any decision, consult directly with MOSCOT for accurate and up to date nformation.
Our Verdict Table

My experience 

AspectDetails
Insurances TypeIt is a type of Specs insurances.
CommunicationThe customer care executives are really nice with their behaviour. I personally had a good experience with it.
DocumentationDocuments for identification, Policy related documents, Eye Checkup related documents
TimelinessIt took me just one day to get my work completed.
Customer SupportIt’s good. I would give 4.4 out of 5 stars. Their behaviour is good towards their customers.
Challenges FacedDon’t remember any of them.
Overall SatisfactionNo issues with the service. I am personally satisfied.

Pros and Cons

Pros of MOSCOT Insurance:

1. Eyewear Coverage: They even take care of some important eyewear related expenses, such as repairs or replacements.

2. Brand Reliability: They retain the same level of trust and dependability as it has in its eyeglass products. Customers get their work done easier with their insurances.

3. Specialised Coverage: The company is so focused on eyewear that their insurances has specialised coverage custom set to the needs of wearers for glasses and sunglasses.

Cons of MOSCOT Insurance:

1. Limited Scope: They are limited in coverage, as it mainly covers eyewear-related matters. However, customers who want wider coverage can buy elsewhere.

2. Cost: Specialty insurances sometimes costs more than general coverage. Therefore the customers should check prices against other insurers to ensure competitiveness.

3. Availability: Their availability varies according to geographic location, making accessibility an obstacle for prospective customers.

If you’re looking for the most accurate, up-to-date information about their products and whether any of them have changed recently then please feel free to contact MOSCOT directly or check out their official website.

Features

Moscot Insurance Features
Features

Moscot Insurance is a comprehensive safety net for your favourite eyewear. In greater detail, in addition to accidental damage (for which they will cover repairs or a replacement pair of Moscot eyeglasses), this policy also provides protection for you against some pretty shrewd prospects for loss and theft.

With this comprehensive approach, you can be assured that your eyewear investment is protected, both in function and form. Furthermore, for wearers of prescription lenses the extra feature provided by Moscot Insurance is an extended warranty. They give you extra protection which gives you peace and makes you tension less. It means your eyecare essentials have ongoing backup.

Customer Service

AspectMy Rating of 2023 (out of 100)My rating Overall (out of 10)
Responsiveness83 out of 1008.1
Knowledgeability75 out of 1007.8
Friendliness81 out of 1006.7
Communication Skills77 out of 1007.1
Resolution Time91 out of 1009.4
Accessibility91 out of 1008.7
Empathy82 out of 1008.1
Availability76 out of 1007.9
Problem-Solving Skills77 out of 1007.3
Transparency94 out of 1009.8
Proactive Support91 out of 1009.0
Follow-Up97 out of 1009.8
Multichannel Support48 out of 1006.1
Customer Feedback77 out of 1008.2
Training and Development73 out of 1008.1
Escalation Process77 out of 1007.7
Customer Satisfaction95 out of 1009.4
Accessibility of Resources94 out of 1009.6
Resolution Effectiveness73 out of 1006.8
Flexibility85 out of 1008.3
Customer Service Table

*Made as per our overall research on every aspects

Ratings by category

CategoryRating
Diversity and Inclusion4.6
Culture and Values4.1
Work/Life Balance4.3
Career Opportunities3.3
Senior Management4.7
Compensation and Benefits4.6
Rating Table

FAQ

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