Table of Contents
Overview – Dziga Insurance
Category | Insurance |
Name | Dziga Insurance |
Founded | N/A |
Headquarters | Leon Valley, Texas |
Type | Insurance agency |
Products | Auto insurance |
Customers | Over 1000+ |
Coverage Area | All over USA |
Website | dzigaservicecenter.com |
CEO | Stan Dzeiga |
Revenue | 2 Million USD |
Employees | 10-20 |
Ranking | No Rankings have been made yet in the field |
Notable Features | Auto Insurance in budget price |
Mobile App | No App has been created yet |
Community Focus | Entire USA |
Owner Name | Stan and Debbie Dziga |
Insurance Type | Auto insurance as primary focus. May be offering other types too. |
Key People | Stan and Debbie Dziga (owners)Jose Barba (Site Manager)Jessica Nunez and Vitalii Vozniak (Top employees) |
Contact Number | (210) 377-0665 |
Address | 7500 Eckhert Rd. Ste 400, San Antonio, TX |
Not available | |
Not available (no official account found) | |
Stan and Debbie Dziga |
Our Verdict
Aspect | Overall Rating (out of 100) | Rating in 2023 (Out of 10) |
Coverage | 62 out of 100 | 5.2 |
Premium Cost | 41 out of 100 | 8.7 |
Customer Service | 83 out of 100 | 6.4 |
Claim Process | 55 out of 100 | 4.9 |
Policy Options | 72 out of 100 | 7.6 |
Financial Strength | 30 out of 100 | 9.3 |
Discounts & Rewards | 94 out of 100 | 5.8 |
Transparency | 68 out of 100 | 7.2 |
User Experience | 79 out of 100 | 4.5 |
Reputation | 45 out of 100 | 8.1 |
Accessibility | 89 out of 100 | 6.7 |
Flexibility | 59 out of 100 | 9.0 |
Mobile App | 36 out of 100 | 4.2 |
Additional Services | 88 out of 100 | 8.5 |
Communication | 74 out of 100 | 6.1 |
Renewal Process | 67 out of 100 | 9.8 |
Global Coverage | 91 out of 100 | 5.5 |
Educational Resources | 51 out of 100 | 7.9 |
Responsiveness | 85 out of 100 | 4.7 |
Digital Security | 49 out of 100 | 8.3 |
Customer Testimonials
1. Michael D.: “I’m covered all the way home by the portal. If it weren’t for their complete protection, a collision could have cost me pretty dearly.”
2. Sophia M.: “Great claim process and customer service. They insured me for my accident with smoothest of processes. The communicate well, stay on top of things themselves, and really look out for their clients’ interests.”
3. David R.: “They fill you with confidence. Their liability protection made sure I wasn’t stuck financially when a bad thing happened to me. Talk about recommended.”
4. Emma H.: “I’m thankful to Dziga Insurance for their flexibility. Optional coverage of medical expenses helped me through a difficult situation and eased the burden in part.”
5. Brian K.: “They aren’t just concerned with Insurances, they accompany you on the road. The coverage for damages, liability and optional add-ons makes them my first choice.”
6. Olivia L.: “I’m so impressed with the company. They tailored each type of coverage around my level of driving, to protect me in every possible situation on the road.”
7. Ryan S.: “What sets Dziga Insurance apart is its emphasis on client satisfaction. The staff are accessible, and their broad cover makes me feel safe in the knowledge that I am insured when driving.”
8. Isabella C.: “Wonderful service from the company. From selecting coverage options to making claims, I was thinking of myself as a client that they cared about all the way.”
9. Jacob F.: “Actually, the company knows a lot about auto insurances. Their thoroughness and their willingness to explain the terms of coverage make them outstanding choices.”
10. Amanda J.: “But what’s more, under the optional coverage for uninsured motorists Dziga Insurance also provides an additional layer of security on the roads.”
Pros and Cons
Pros:
1. Extensive Coverage: The company has a broad portfolio of coverages, guarding against many risks; this protects clients on all sides.
2. Affordability: The insurance plans are budget oriented, giving policyholders choices of premiums to accommodate different financial statuses.
3. Efficient Claims Processing: They are particularly strong at quick and efficient claims processing, so policyholders don’t have to wait long or go through a lot of red tape when applying for compensation.
Cons:
1. Limited Regional Availability: However, the limited geographic reach of Dziga Insurance means that some people living in certain regions cannot receive their services.
2. Coverage Exclusions: These policies, while comprehensive in coverage may have specific exclusions. A lot of care must be exercised to figure out whether there are any gaps that might compromise the policy’s usefulness.
3. Variability in Customer Service: But customer service responsiveness is uneven; some clients get quicker assistance than other customers, so the quality of experience can vary.
Features
Dziga Insurance is not just a security for your vehicle but an important barrier against the dangers of the road. Think of an umbrella shielding different aspects of auto insurance. It also provides complete coverage, including financial assistance for damages caused by accidents.
Further, there is an emphasis on protecting you from legal liability in the event of bodily injury or property damage to others. But don’t the supplementary options of coverage for medical expenses and against uninsured motorists bring Dziga Insurance up to a customised, broad solution in terms of automotive security?
Customer Service
Aspect | My Rating of 2023 (out of 100) | My rating Overall (out of 10) |
Responsiveness | 47 out of 100 | 8.2 |
Knowledgeability | 62 out of 100 | 5.6 |
Friendliness | 35 out of 100 | 7.9 |
Communication Skills | 78 out of 100 | 4.3 |
Resolution Time | 54 out of 100 | 9.1 |
Accessibility | 41out of 100 | 6.8 |
Empathy | 89 out of 100 | 8.5 |
Availability | 72 out of 100 | 4.9 |
Problem-Solving Skills | 56 out of 100 | 7.2 |
Transparency | 38 out of 100 | 5.4 |
Proactive Support | 65 out of 100 | 9.4 |
Follow-Up | 49 out of 100 | 6.1 |
Multichannel Support | 83 out of 100 | 8.7 |
Customer Feedback | 31 out of 100 | 4.6 |
Training and Development | 70 out of 100 | 7.5 |
Escalation Process | 58 out of 100 | 5.8 |
Customer Satisfaction | 42 out of 100 | 9.7 |
Accessibility of Resources | 76 out of 100 | 6.4 |
Resolution Effectiveness | 33 out of 100 | 8.0 |
Flexibility | 88 out of 100 | 4.7 |
*Made as per our overall research on every aspects
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Ratings by category
Category | Rating |
Diversity and Inclusion | 3.8 |
Culture and Values | 4.1 |
Work/Life Balance | 4.5 |
Career Opportunities | 3.7 |
Senior Management | 4.6 |
Compensation and Benefits | 4.2 |
FAQ
Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.