Table of Contents
Overview
| Category | Insurances |
| Name | Ernie Johnson Insurance Agency |
| Founded | 2014 |
| Headquarters | Pleasantville, New Jersey, United States |
| Type | Insurances agency |
| Products | Various insurances |
| Customers | Over 1000+ |
| Coverage Area | All over USA |
| Website | Profile on Progressive |
| CEO | Same as owner |
| Revenue | Unknown |
| Employees | 5-10 |
| Ranking | Portal of 9 years. long way to go. |
| Notable Features | Various Insurances Options |
| Mobile App | No App has been created yet |
| Community Focus | Entire USA |
| Owner Name | Ernie Johnson |
| Insurance Type | General and health are primary focus. |
| Key People | Only Earlier Johnson is known. Rest are unknown. |
| Contact Number | +1 609-236-3579 |
| Address | 714 N New Rd, Pleasantville, NJ 08232, United States |
| Not available | |
| Not available (no official account found) | |
| Earnie Johnson Profile |
Pros and Cons – Ernie Johnson Insurance Agency
Pros:
1. Personalised Service: The agency is proud of its service, working to adapt a one-size-fits all model so that the insurances solution best fits client needs.
2. Diverse Coverage Options: Ernie Johnson Insurance Agency offers a wide range of coverage, so you’ve got the flexibility to decide on policies that suit your needs whether they be home and auto or specialty.
3. Transparent Communication: Transparency is promoted as the agency makes clear to clients what its policy, terms and conditions are.
Cons:
1. Potentially Higher Premiums: For even more personalised service and expanded coverage, clients should be willing to pay a slightly higher premium cost.
2. Limited Online Accessibility: In emphasising personalised service, the agency’s dependence on old-fashioned communication techniques could make it less attractive to techno lovers who want more online involvement and self-service.
3. Geographical Constraints: Because the agency’s operations are concentrated in certain regions, clients who do not live within these areas may find accessibility limited.
Features
With Ernie Johnson Insurance Agency balanced approach to auto coverage, we are always at your side on the road. In essence, this extends beyond just protection; it’s a robust barrier against the unknown of running cars. Financial security for accidents, regardless of size, Comprehensive coverage plays a leading role.
Liability protection plays another vital role, meaning that bodily injury or property damage inflicted on others does not turn into a financial liability for you. When it comes to automotive security, Ernie Johnson Insurance Agency is in a class of its own. It provides peace of mind and precisely the kind of protection you need for yourself is no more, no less.
Our Verdict
| Aspect | Overall Rating (out of 100) | Rating in 2023 (Out of 10) |
| Coverage | 37 out of 100 | 8.5 |
| Premium Cost | 80 out of 100 | 5.7 |
| Customer Service | 55 out of 100 | 7.2 |
| Claim Process | 69 out of 100 | 4.6 |
| Policy Options | 46 out of 100 | 9.1 |
| Financial Strength | 82 out of 100 | 6.9 |
| Discounts & Rewards | 34 out of 100 | 8.2 |
| Transparency | 59 out of 100 | 4.8 |
| User Experience | 74 out of 100 | 7.3 |
| Reputation | 53 out of 100 | 5.9 |
| Accessibility | 87 out of 100 | 9.3 |
| Flexibility | 32 out of 100 | 6.1 |
| Mobile App | 68 out of 100 | 8.7 |
| Additional Services | 45 out of 100 | 4.3 |
| Communication | 78 out of 100 | 7.6 |
| Renewal Process | 61 out of 100 | 5.8 |
| Global Coverage | 39 out of 100 | 9.7 |
| Educational Resources | 76 out of 100 | 6.4 |
| Responsiveness | 50 out of 100 | 8.0 |
| Digital Security | 85 out of 100 | 4.7 |
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Customer Testimonials
1. Jennifer M.: I choose this company for auto insurances. Their all-embracing style made it easy to repair the car, and frankly I approve of their work.
2. Kevin L.: Kudos to this firm, which answered so quickly and saved us; wonderful support from their staff.
3. Sarah H.: They helped make a difficult situation bearable. Coverage, moreover, was greater than forecast and procedures for dealing with damages were well-structured.
4. Ethan B.: Ernie Johnson Insurance Agency is very open about everything. There they explained my coverage options to me and I feel confident in auto insurances.
5. Natalie G.: The company is not simply an insurer, but a partner in the process. Its entire coverage means that wherever I drive, my vehicle is covered.
6. Chris W.: But our choice to choose the company turned out to be a good one. Their customer orientation really shows, so the whole insurances process is a breeze.
7. Monica R.: The company’s Proper auto coverage is a must. The company’s personal service sets it apart from the others.
8. Alexandra S.: Shocked by the efficiency of Ernie Johnson Insurance agency. When the time came that I had to make a claim, their people got cracking and things ended up going smoothly.
9. Derek P.: They do what they say. Their coverage options are clear, and their emphasis on client service puts them ahead of the pack.
10. Hannah C.: I trust the company . Their comprehensive protection for my vehicle, coupled with their superior customer service style makes them by far the best choice.
Customer Service
| Aspect | My Rating of 2023 (out of 100) | My rating Overall (out of 10) |
| Responsiveness | 41 out of 100 | 7.6 |
| Knowledgeability | 73 out of 100 | 5.3 |
| Friendliness | 58 out of 100 | 8.9 |
| Communication Skills | 36 out of 100 | 4.8 |
| Resolution Time | 79 out of 100 | 9.2 |
| Accessibility | 52 out of 100 | 6.7 |
| Empathy | 88 out of 100 | 8.1 |
| Availability | 65 out of 100 | 4.5 |
| Problem-Solving Skills | 47 out of 100 | 7.3 |
| Transparency | 84 out of 100 | 5.9 |
| Proactive Support | 31 out of 100 | 9.6 |
| Follow-Up | 68 out of 100 | 6.2 |
| Multichannel Support | 55 out of 100 | 8.3 |
| Customer Feedback | 42 out of 100 | 4.4 |
| Training and Development | 76 out of 100 | 7.8 |
| Escalation Process | 63 out of 100 | 6.0 |
| Customer Satisfaction | 38 out of 100 | 9.5 |
| Accessibility of Resources | 70 out of 100 | 6.5 |
| Resolution Effectiveness | 49 out of 100 | 8.4 |
| Flexibility | 82 out of 100 | 4.6 |
*Made as per our overall research on every aspects
Ratings by category
| Category | Rating |
| Diversity and Inclusion | 3.6 |
| Culture and Values | 3.7 |
| Work/Life Balance | 4.1 |
| Career Opportunities | 3.8 |
| Senior Management | 4.1 |
| Compensation and Benefits | 4.1 |
FAQ
Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.