Table of Contents
Overview
| Category | Insurance |
| Name | Essent Mortgage Insurance |
| Founded | 2008 |
| Headquarters | Radnor, Pennsylvania, USA |
| Type | Insurance company |
| Products | Private mortgage insurance |
| Customers | Over 10000+ |
| Coverage Area | All over USA and Bermuda |
| Website | Essent Website |
| CEO | Casale |
| Revenue | Unknown |
| Employees | 50-80 |
| Ranking | Portal of 15 years. A top agency in Bermuda |
| Notable Features | Innovation regularly |
| Mobile App | No App has been created yet |
| Community Focus | Entire USA and Bermuda |
| Owner Name | Casale |
| Insurance Type | Mortgage |
| Key People | Only Casale is known. Rest are unknown. |
| Contact Number | 833-376-8464 |
| Address | 101 South Stratford Road, Winston-Salem, NC 27104 |
| essentconnectsupport@essent.us | |
| Not available (no official account found) | |
| LinkedIn Profile |
Essent Mortgage Insurance Quote
Our Verdict
| Aspect | Overall Rating (out of 100) | Rating in 2023 (Out of 10) |
| Coverage | 33 out of 100 | 5.2 |
| Premium Cost | 76 out of 100 | 8.1 |
| Customer Service | 59 out of 100 | 6.7 |
| Claim Process | 45 out of 100 | 4.8 |
| Policy Options | 80 out of 100 | 9.4 |
| Financial Strength | 52 out of 100 | 7.5 |
| Discounts & Rewards | 36 out of 100 | 5.9 |
| Transparency | 63 out of 100 | 8.6 |
| User Experience | 74 out of 100 | 6.3 |
| Reputation | 51 out of 100 | 4.6 |
| Accessibility | 87 out of 100 | 9.0 |
| Flexibility | 32 out of 100 | 7.2 |
| Mobile App | 68 out of 100 | 5.5 |
| Additional Services | 44 out of 100 | 8.3 |
| Communication | 78 out of 100 | 6.0 |
| Renewal Process | 61 out of 100 | 4.7 |
| Global Coverage | 39 out of 100 | 9.7 |
| Educational Resources | 72 out of 100 | 7.9 |
| Responsiveness | 49 out of 100 | 5.4 |
| Digital Security | 84 out of 100 | 8.2 |
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Customer Testimonials
1. Rachel S.: They gave me the relief I needed. In times of turmoil, knowing that my mortgage liabilities would be guaranteed was priceless.
2. Mark R.: Congratulations to them for their excellent service. This coverage provided a financial lifeline, while the claims process was simple and easy.
3. Lillian B.: Now it’s this company to the rescue. They deserve praise for doing their best to compensate homeowners for these financial risks created by mortgage lending.
4. Jason M.: It was the right move choosing this company. The cover is complete in scope, so my family can be confident that it will not experience financial difficulties under unexpected circumstances.
5. Sophie T.: When it comes to insurance, This company is standout for its adaptable coverage. A personalised policy that fits the bill when all else fails. It takes into account my distinctive situation and makes me feel like I’ve got a firm foundation on which to build security in financial matters.”
6. Andrew K.: I am impressed by the flexibility of Essent Mortgage Insurance. With so many coverage options, my home ownership is safely covered.
7. Emma G.: They extend further than simple coverage. It’s just another example of their dedication to helping homeowners with the financial aspects of living.
8. Carlos R.: “This company is real value. Knowing that no matter how many bumps show up on the road to homeownership, my mortgage will be there for me gives a sense of security that you can trust in times of unseen events.”
9. Mia L.: They know their homeowners. They also insure the issuers of mortgage loans against all possible mishaps that may arise on various levels from lending to property development, including coverage for wild floods, earthquakes and hurricanes.
10. Dylan H.: But Essent Insurance isn’t just insurance. It’s a necessary part of my financial plan, and its coverage provides security in the face of life’s unknowns.
Pros and Cons
Pros:
1. Competitive Premiums: Since the premium rates offered by Essent Mortgage Insurance are quite competitive, it is worth a look for homebuyers in search of economical insurances.
2. Fast Approval Process: The company is known for its expeditious and accurate approval process so that homebuyers could secure it with ease, thereby simplifying the entirety of a house purchase.
3. Flexible Coverage Options: With Essent Mortgage Insurance, homeowners have varying options to fit their financial scenarios and plans for owning a house.
Cons:
1. Policy Restrictions: There may be some policy restrictions or limitations. The potential policyholders should read carefully the terms and conditions to know what is covered under insurances, as well as possible exclusions there from.
2. Market Availability: Essent Mortgage Insurance may only be available in certain markets and therefore not open to homebuyers where the company does business.
3. Customer Support Response Time: Though usually quite effective, response times for customer support may vary, and some clients can find themselves left hanging while waiting to hear in reply.
Features
Not only does this company protect the home on which your financial investment has been made, it provides you with complete peace of mind. This company mainly deals with reducing the risks involved in making mortgages.
This company is available to cover the financial gaps in the event of unexpected incidents like death or disability. You do not have to be concerned about paying your mortgages with this coverage. With the aim of protecting your financial interests in real estate, Essent Mortgage Insurance is a trustworthy partner and strong ally.
Customer Service
| Aspect | My Rating of 2023 (out of 100) | My rating Overall (out of 10) |
| Responsiveness | 35 out of 100 | 8.0 |
| Knowledgeability | 79 out of 100 | 5.7 |
| Friendliness | 52 out of 100 | 7.1 |
| Communication Skills | 67 out of 100 | 4.6 |
| Resolution Time | 41 out of 100 | 9.3 |
| Accessibility | 86 out of 100 | 6.8 |
| Empathy | 31 out of 100 | 8.5 |
| Availability | 74 out of 100 | 4.9 |
| Problem-Solving Skills | 56 out of 100 | 7.2 |
| Transparency | 38 out of 100 | 5.4 |
| Proactive Support | 81 out of 100 | 9.6 |
| Follow-Up | 48 out of 100 | 6.1 |
| Multichannel Support | 70 out of 100 | 8.7 |
| Customer Feedback | 43 out of 100 | 4.3 |
| Training and Development | 77 out of 100 | 7.6 |
| Escalation Process | 62 out of 100 | 5.8 |
| Customer Satisfaction | 39 out of 100 | 9.7 |
| Accessibility of Resources | 72 out of 100 | 6.4 |
| Resolution Effectiveness | 50 out of 100 | 8.2 |
| Flexibility | 84 out of 100 | 4.7 |
*Made as per our overall research on every aspects
Ratings by category
| Category | Rating (Out of 10) |
| Diversity and Inclusion | 7.9 |
| Culture and Values | 9.1 |
| Work/Life Balance | 8.0 |
| Career Opportunities | 6.5 |
| Senior Management | 7.6 |
| Compensation and Benefits | 6.8 |
FAQ
Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.