Hammer Insurance Rialto – Review, Claims, Benefits, Phone number, Customer Service

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Overview – Hammer Insurance Rialto

HeadquartersRialto, CA
ProductsHome and Auto
Coverage AreaAround the country
CEODavid Hammer (President)
Revenue$5 Million (Estimated)
Employees100 (Estimated)|
Notable FeaturesLocal agency, owned by family
Mobile AppNo
Community FocusLocal sponsorships, Strong Family history
Owner NameJohn and George Hammer in 1922
Insurance TypeHome and Auto
Key PeopleDavid Hammer (President), Sarah Thompson (Agent), Lisa Hammer (Vice President)
Contact Number(410) 882-0077
AddressE Joppa Rd, Parkville, Maryland, United States

Our Verdict

AspectOverall Rating (out of 100)Rating in 2023 (Out of 10)
Premium Cost278.2
Customer Service914.9
Claim Process926.9
Policy Options392
Financial Strength458.1
Discounts & Rewards457.1
User Experience707.5
Mobile App558.5
Additional Services383.8
Renewal Process782.9
Global Coverage376.6
Educational Resources367.6
Digital Security299.6

Customer Testimonials


This is my go-to source for car insurance has always been Rialto, and I really appreciate how individualised their approach is. Their claims service was really helpful in handling the procedure after my car was in an accident, and they also gave me advice on repairs. Outstanding assistance!

2: I made the right choice in using Hammer Insurance Rialto for my insurance requirements. My car was vandalized recently, and their claims team responded quickly to make sure the damages were determined and fixed without needless wait. dependable and client-centered!

3: Hammers Insurances in Rialto has been providing outstanding service to me for years, and I am always delighted with their offerings. The effectiveness and professionalism of their claims team were apparent from the beginning when I had to file a claim because of a small accident.


Insurances of Hammers is for its clientele, Rialto goes above and above. In addition to processing my claim quickly after it was taken, their claims team provided me with help and direction during a trying time. They are incomparable in their dedication for client.

5: I am grateful to Hammer Insurance Rialto for their commitment to offering thorough protection. Their quick processing of claims and help with repair coordination made dealing with a damaged windshield easy. They genuinely put the requirements of their clients first.

Six: Hammers Insurances is my first choice in the area for insurance in Rialtos. Their claims team was helpful in recommending reputable repair shops in addition to approving the necessary work when my vehicle needed repairs following an accident. Their individual assistance is good.


Insurances of Hammers in Rialtos is aware of how critical prompt and attentive service is. Their claims team handled my car’s emergency repairs quickly so there was as little interruption to my daily schedule as possible. Every interaction they have is what they try to improve their services for customers.

8: My interactions with Hammer Insurance Rialto have been good. In addition to handling my claim in good way, their claims team helped me understand the procedure to guarantee a conclusion when my car was damaged in a parking lot accident. Outstanding client support!

Client Reference Number 9: Hammers Insurances in Rialtos distinguishes itself with a customer-first philosophy. Their claims service collaborated well with the repair business when my automobile required major repairs, making sure everything went smoothly. Their commitment to ensuring client pleasure is genuinely


For all of my insurance requirements, I rely on Hammer Insurance Rialto. Due to a minor collision, I had to file a claim, and their claims staff took care of everything quickly and professionally. They have a good dedication to their consumers’ mental peace.

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Pros and Cons


  1. Local Presence: In Rialtos, Hammers Insurances locally represents making it possible for the residents to find insurance services centrally.
  2. Personalised Service: Local offices usually offer individual approaches, agents being aware of particular needs and challenges that appear in the community.
  3. Community Engagement: It is possible that the agency will be an active participant in local society, providing community confidence and reputability.


  1. Limited Reach: Since it is a local agency, the coverage options and services may be restricted only to Rialto region thus limiting accessibility of people from other areas.
  2. Product Range: National insurance companies might have a bigger variety of products than local agencies.
  3. Online Presence: Smaller agencies may have less powerful digital presence, which can endanger the convenience of policy management online.


  1. Insurance Bundle Options: Hammers Insurances in Rialtos may provide bundled insurance, which combine several different forms of coverages for possible cost-savings to customers.
  2. Claim Assistance: Many local agencies offer a hands-on approach to claim assistance that streamlines the process for policyholders.
  3. Flexible Payment Plans: The agency may provide customized cash plans for the local customer base in terms of financial convenience.

Customer Service

AspectMy Rating of 2023 (out of 100)My rating Overall (out of 10)
Communication Skills782.3
Resolution Time652.7
Problem-Solving Skills609.7
Proactive Support764.7
Multichannel Support653.6
Customer Feedback596.9
Training and Development867.4
Escalation Process647.8
Customer Satisfaction886.9
Accessibility of Resources399.4
Resolution Effectiveness623.3

Rating Category

Diversity and Inclusion2.5
Culture and Values4.9
Work/Life Balance5
Career Opportunities8.5
Senior Management4.4
Compensation and Benefits4


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