Hammer Insurance San Bernardino – Review, Claims, Benefits, Phone number, Customer Service

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Overview – Hammer Insurance San Bernardino

HeadquartersSan Bernardino, CA
ProductsHome and Auto
Coverage AreaGlobal
CEODavid Hammer (President)
Revenue$8 Million (Estimated)
Employees150 (Estimated)
Notable FeaturesPersonal service, community focus
Mobile AppNo
Community FocusLocal volunteer and events work
Owner NameJohn and George Hammer in 1925
Insurance TypeHome and Auto
Key PeopleDavid Hammer (President), Michael Brown (Manager), Emily Garcia (Agent), Michael Brown (Manager)
Contact Number(410) 882-0077
AddressE Joppa Rd, Parkville, Maryland, United States

Our Verdict

AspectOverall Rating (out of 100)Rating in 2023 (Out of 10)
Premium Cost303.8
Customer Service836.7
Claim Process595.4
Policy Options422.6
Financial Strength286.5
Discounts & Rewards497.5
User Experience558.6
Mobile App844.9
Additional Services656.1
Renewal Process473.4
Global Coverage263.6
Educational Resources976.7
Digital Security826.9

Customer Testimonials


My best insurance provider in my city has been Hammer Insurance San Bernardino because they constantly deliver great service. My house recently experienced water damage, and their claims team moved quickly to make sure the required repairs were completed without any problems. Really appreciative of their effectiveness.

2: It was a wise decision for me to go with Hammers Insurances San Bernardinos for my insurance requirements. Their claims service handled the damage caused by a tree that fell on my property. They also gave me helpful advice on who to hire for repairs. Outstanding client support!

#3: Hammer Insurance San Bernardino has been providing excellent service to me for many years, and they consistently go above and beyond my expectations. After a hurricane, when my house needed roof repairs, their claims team.


For their customers, Hammers Insurances San Bernardinos goes above and beyond. Their claims crew was helpful and understanding during a difficult time, and they handled my claim for stolen stuff quickly. We are very grateful for their individual type service.

5: I value the thorough coverage and top-notch customer support provided by Hammer Insurance San Bernardino. Their fast claims processing and help with repair coordination made dealing with my home’s fire damage easier. They sincerely worry about the welfare of their customers.

Six: Hammer Assurance is my go-to local insurances partner is San Bernardino. Following a plumbing problem, their claims staff not only authorised the appropriate service, but also talked good.


Hammers Insurances Sans Bernardinos is aware of how critical prompt and attentive service is. Their claims team handled my home’s emergency repairs good. It caused no issue to my everyday routine. It is good how committed they are to make their customers happy.

8: My interactions with Hammer Insurance San Bernardino have been good. When a natural disaster damaged my property, their claims team handled the claim good. They also helped me see the process to guarantee a good result. Outstanding client support.

9: The approach of Hammers Insurances San Bernardinos is for customers. Their claims service collaborated extensively with the contractors when my house required major repairs. They make sure everything went right. Their dedication to get client happy is something I admire.


For all of my assurance requirements, I rely on Hammer Insurance San Bernardino. Their claims crew was very professional and efficient when I had to file a claim for property damage. They have a good dedication to their consumers’ mental health.

Pros and Cons


  1. Community Understanding: Local companies are often aware of the particular needs that San Bernardino residents may have insurance-wise and offer individual solutions.
  2. Local Accessibility: Hammers Insurances in San Bernardinos has the added advantage of local accessibility that enables residents to acquire insurance services within their country.
  3. In-Person Service: In-person service allows customers to take advantage of personal engagement, as with the interpersonal hands-on aspect between insurances agents.


  1. Limited Coverage Area: The availability of services and coverage options could be limited to the city boundaries which might adversely affect individuals who do not reside in San Bernardino.
  2. Product Range: The scope of the insurance product line may be narrower by local agencies compared to larger national companies.
  3. Online Services: Since smaller agencies might lack a developed online presence, their digital policy management efficiency could be affected.


Blue background with text: Features - Hammer Insurance San Bernardino

Community Involvement: Sense of trust and reliability Hammers Insurances in San Bernardinos may be involved actively with the local community.

Claims Support: Many local agencies help with the claims process in a more personalised manner, allowing policyholders to have an easier time.

Customised Policies: However, the agency could provide ready made insurances policies that would be great for individuals living in San Bernardino.

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Customer Service

AspectMy Rating of 2023 (out of 100)My rating Overall (out of 10)
Communication Skills824.3
Resolution Time516.3
Problem-Solving Skills973.9
Proactive Support925.1
Multichannel Support873.9
Customer Feedback878.5
Training and Development589.4
Escalation Process777.2
Customer Satisfaction493.6
Accessibility of Resources832.6
Resolution Effectiveness583.4

Rating Category

Diversity and Inclusion4.8
Culture and Values2.6
Work/Life Balance5.4
Career Opportunities2.5
Senior Management5.8
Compensation and Benefits2.8


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