Table of Contents
Overview – Hammer Insurance San Bernardino
Category | |
Name | Hammer |
Founded | 1925 |
Headquarters | San Bernardino, CA |
Type | Insurance |
Products | Home and Auto |
Customers | 1000-3002 |
Coverage Area | Global |
Website | https://www.hammerinsurance.com/ |
CEO | David Hammer (President) |
Revenue | $8 Million (Estimated) |
Employees | 150 (Estimated) |
Ranking | 7 |
Notable Features | Personal service, community focus |
Mobile App | No |
Community Focus | Local volunteer and events work |
Owner Name | John and George Hammer in 1925 |
Insurance Type | Home and Auto |
Key People | David Hammer (President), Michael Brown (Manager), Emily Garcia (Agent), Michael Brown (Manager) |
Contact Number | (410) 882-0077 |
Address | E Joppa Rd, Parkville, Maryland, United States |
jarrod@hammerinsurancegeorgia.com | |
https://www.instagram.com/hammerinsurance?igsh=OWRmM3ZmNWIzZWkx | |
https://www.linkedin.com/company/hammer-insurance?trk=blended-typeahead |
Our Verdict
Aspect | Overall Rating (out of 100) | Rating in 2023 (Out of 10) |
Coverage | 53 | 5.6 |
Premium Cost | 30 | 3.8 |
Customer Service | 83 | 6.7 |
Claim Process | 59 | 5.4 |
Policy Options | 42 | 2.6 |
Financial Strength | 28 | 6.5 |
Discounts & Rewards | 49 | 7.5 |
Transparency | 60 | 6.1 |
User Experience | 55 | 8.6 |
Reputation | 31 | 3.5 |
Accessibility | 90 | 4.6 |
Flexibility | 76 | 8.7 |
Mobile App | 84 | 4.9 |
Additional Services | 65 | 6.1 |
Communication | 22 | 5.5 |
Renewal Process | 47 | 3.4 |
Global Coverage | 26 | 3.6 |
Educational Resources | 97 | 6.7 |
Responsiveness | 93 | 9.6 |
Digital Security | 82 | 6.9 |
Customer Testimonials
1:
My best insurance provider in my city has been Hammer Insurance San Bernardino because they constantly deliver great service. My house recently experienced water damage, and their claims team moved quickly to make sure the required repairs were completed without any problems. Really appreciative of their effectiveness.
2: It was a wise decision for me to go with Hammers Insurances San Bernardinos for my insurance requirements. Their claims service handled the damage caused by a tree that fell on my property. They also gave me helpful advice on who to hire for repairs. Outstanding client support!
#3: Hammer Insurance San Bernardino has been providing excellent service to me for many years, and they consistently go above and beyond my expectations. After a hurricane, when my house needed roof repairs, their claims team.
4:
For their customers, Hammers Insurances San Bernardinos goes above and beyond. Their claims crew was helpful and understanding during a difficult time, and they handled my claim for stolen stuff quickly. We are very grateful for their individual type service.
5: I value the thorough coverage and top-notch customer support provided by Hammer Insurance San Bernardino. Their fast claims processing and help with repair coordination made dealing with my home’s fire damage easier. They sincerely worry about the welfare of their customers.
Six: Hammer Assurance is my go-to local insurances partner is San Bernardino. Following a plumbing problem, their claims staff not only authorised the appropriate service, but also talked good.
7:
Hammers Insurances Sans Bernardinos is aware of how critical prompt and attentive service is. Their claims team handled my home’s emergency repairs good. It caused no issue to my everyday routine. It is good how committed they are to make their customers happy.
8: My interactions with Hammer Insurance San Bernardino have been good. When a natural disaster damaged my property, their claims team handled the claim good. They also helped me see the process to guarantee a good result. Outstanding client support.
9: The approach of Hammers Insurances San Bernardinos is for customers. Their claims service collaborated extensively with the contractors when my house required major repairs. They make sure everything went right. Their dedication to get client happy is something I admire.
10:
For all of my assurance requirements, I rely on Hammer Insurance San Bernardino. Their claims crew was very professional and efficient when I had to file a claim for property damage. They have a good dedication to their consumers’ mental health.
Pros and Cons
Pros:
- Community Understanding: Local companies are often aware of the particular needs that San Bernardino residents may have insurance-wise and offer individual solutions.
- Local Accessibility: Hammers Insurances in San Bernardinos has the added advantage of local accessibility that enables residents to acquire insurance services within their country.
- In-Person Service: In-person service allows customers to take advantage of personal engagement, as with the interpersonal hands-on aspect between insurances agents.
Cons:
- Limited Coverage Area: The availability of services and coverage options could be limited to the city boundaries which might adversely affect individuals who do not reside in San Bernardino.
- Product Range: The scope of the insurance product line may be narrower by local agencies compared to larger national companies.
- Online Services: Since smaller agencies might lack a developed online presence, their digital policy management efficiency could be affected.
Features:
Community Involvement: Sense of trust and reliability Hammers Insurances in San Bernardinos may be involved actively with the local community.
Claims Support: Many local agencies help with the claims process in a more personalised manner, allowing policyholders to have an easier time.
Customised Policies: However, the agency could provide ready made insurances policies that would be great for individuals living in San Bernardino.
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Customer Service
Aspect | My Rating of 2023 (out of 100) | My rating Overall (out of 10) |
Responsiveness | 54 | 5.9 |
Knowledgeability | 72 | 3.3 |
Friendliness | 70 | 5.2 |
Communication Skills | 82 | 4.3 |
Resolution Time | 51 | 6.3 |
Accessibility | 75 | 3.2 |
Empathy | 94 | 3.3 |
Availability | 36 | 2.3 |
Problem-Solving Skills | 97 | 3.9 |
Transparency | 67 | 2.8 |
Proactive Support | 92 | 5.1 |
Follow-Up | 61 | 6.3 |
Multichannel Support | 87 | 3.9 |
Customer Feedback | 87 | 8.5 |
Training and Development | 58 | 9.4 |
Escalation Process | 77 | 7.2 |
Customer Satisfaction | 49 | 3.6 |
Accessibility of Resources | 83 | 2.6 |
Resolution Effectiveness | 58 | 3.4 |
Flexibility | 60 | 3.4 |
Rating Category
Category | Rating |
Diversity and Inclusion | 4.8 |
Culture and Values | 2.6 |
Work/Life Balance | 5.4 |
Career Opportunities | 2.5 |
Senior Management | 5.8 |
Compensation and Benefits | 2.8 |
FAQs
Founder and Author at MoneyMics. 6 years experience as Insurance and loan consultant.